Transform your call center with intelligent topic-based scoring, sentiment analysis, and automated coaching insights
Define custom topics and goals. AI automatically scores calls based on coverage of key conversation points.
Understand customer emotions with AI-powered sentiment detection. Identify calls needing immediate attention.
AI generates personalized coaching recommendations based on call performance and missed opportunities.
Upload audio files and get accurate transcriptions powered by OpenAI Whisper. No manual typing needed.
Monitor agent performance, track trends, and visualize metrics with beautiful dashboards and charts.
Automatic notifications for low scores, task assignments, and review workflows. Save hours every week.
Join leading call centers using AI to improve agent performance and customer satisfaction
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